Terms of Service

Effective date: September 15, 2026

These Terms govern purchases from and use of the TinyHug® online store operated by Smart Picks LLC. By placing an order or using the store, you agree to these Terms.

Products and pricing

We aim to describe products and prices accurately. Prices are shown in U.S. dollars unless otherwise stated. Promotions and bundles apply according to the terms displayed in the store and may change prospectively.

Orders and payment

Orders are subject to acceptance and successful payment authorization. We may cancel or limit an order when reasonably necessary because of inventory errors, payment or fraud concerns, pricing errors, or other operational issues. Any applicable refund will be returned through the original payment method.

Shipping

Available shipping terms are displayed during shopping or checkout. Delivery estimates are estimates and may be affected by carrier conditions outside our control.

Returns

You may request a return within 30 days of delivery. Unless the item is damaged, defective, or incorrect, returned items should be unused and resellable with original packaging and accessories when applicable. Contact support before returning an item so we can provide the appropriate instructions.

Damaged or incorrect orders

If an order arrives damaged, defective, or incorrect, contact us promptly with the order information and supporting details so we can review the issue and provide an appropriate remedy.

Intellectual property

TinyHug® branding, store content, product presentation, graphics, and other protected materials may not be copied or used without authorization except as permitted by law.

Acceptable use

You may not misuse the store, interfere with its operation, attempt unauthorized access, or use it for unlawful or fraudulent activity.

Contact

For order or Terms questions, contact support@tiny-hug.com.